ADDRESS

2738 E. 51st St, Suite 170
Tulsa, OK, 74105

PHONE

918-477-7909

Practice Policies for Patients

CONSULTS

Our goal at Powell Chiropractic is to provide our patient’s with the highest level of personalized care possible. We are committed to helping you achieve optimal health.

Paperwork for any consultations will be given prior to your appointment. It is very important for you to read and fill out all of the forms in their entirety and return them to our office at least 5 days prior to your appointment. You can return it to our office by mail, email or fax. If you email them, you will need to print the documents off before filling out and then rescan them and send to us.

Having these forms 5 days in advance will allow Dr. Powell to help solve your problems more efficiently and enhance the quality of your care. If your intake forms and medical records have not been received at least 5 days prior to your initial appointment, it may take Dr. Powell up to 20 minutes of your appointment time to review your case.

MEDICAL RECORDS FROM OTHER DOCTORS/CLINICS/HOSPITALS

Medical records can only be released with your authorization. It is your responsibility to obtain previous medical records from other physicians, or health care providers that you wish Dr. Powell to review. Please contact your physician or other health care provider to obtain these records and make sure that we have received them at least 5 days prior to your initial appointment.

Your medical records should be mailed or faxed to:

Powell Chiropractic
2738 E. 51st STE 170
Tulsa, OK 74105
Fax: 918-477-7086

LAB TESTS

If lab testing is required, you will be referred to a local lab. It will be your responsibility to check with your insurance carrier to determine if they will cover the associated cost. All lab results will be reviewed with you at the time of your follow up appointment. We do not email lab results to patients. The exception to this is if you have a follow up appointment by phone- we will email your lab results prior to your appointment.

CREDIT CARDS

Due to the specialty of our practice, we often have a waiting list for new patients. It is important to us that we accommodate only those patients that
are most committed to reaching optimal health! Therefore, we require a credit card number at the time of scheduling your first appointment. We do not take American Express.

CANCELLATION AND RESCHEDULING OF APPOINTMENTS

We block out one hour of time for initial new patient appointments and consultations. Because it is a larger period of time, there is a 72 hour (3 business days) cancellation and rescheduling policy. Your appointment must be canceled or rescheduled at least 72 hours (3 business days) prior to your consultation time or you will be charged a cancellation fee, unless we are able to fill your appointment time. The cancellation fee for a new patient appointment is $75.00. You may cancel your appointment by calling our office (918) 477-7909. We also charge a no show fee of $25 for any appointments missed with our myofascial therapist or massage therapist.

LATE ARRIVAL APPOINTMENTS

We are committed to being on time with patient’s appointments in order to prevent clients from waiting. If you arrive late to the office for your consult your appointment will end at the scheduled time and you will be charged for the length of the originally scheduled visit.
If you are scheduled with our myofascial therapist or massage therapist, and you are late you will be charged for the original amount of the appointment.

FOLLOW UP APPOINTMENTS

If you are scheduled for a follow up appointment we will assume you will honor this appointment time unless you notify us at least 72 hours/3 business days prior to your scheduled appointment. The same cancellation fee of $75 will apply to extended follow up appointments. Additional routine office appointments (under 30 minutes) will require a 24 hour cancellation notice. Your appointment must be canceled or rescheduled at least 24 hours prior to your appointment time or you will be charged a cancellation fee/no show fee of $25.

PAYMENT OPTIONS

Cash, checks or credit cards (MasterCard, Visa, Discover) are all accepted methods of payment for services. When you schedule the initial visit, we request a credit card on file to hold the appointment for you. No charges will be applied to your credit card unless you miss or cancel an appointment without proper notice. On the day of your scheduled appointment, all charges for consultations, and nutritional supplements will be itemized and payment is due on the day of service. Follow-up phone, or in person consultations will be billed to your credit card on file unless you provide other payment information and instructions prior to your appointment.

INSURANCE INFORMATION

Medical insurance is accepted at our office. If you would like to inquire about insurance it is best that you call McKenzie at 918-477-7909 and she can answer any questions you may have.

OFFICE HOURS
Our office hours are:
Monday 9-1 and 3-6
Tuesday 9-1 and 3-6
Wednesday 9-1 and 3-6
Thursday 9-1 and 3-6
Friday 9-12

PHONE CALLS AND MESSAGES

Phone messages left will be responded to within 24 hours (during business hours).
To reach the office please call (918) 477-7909
If you call after hours, the office staff will return your call on the next business day.
If you have a medical emergency, call 911 or go directly to the nearest ER
When leaving a message, please be brief and include the following information
1. Full name
2. Reason for call
3. Phone number(s)

EMAIL
Our office email is email@doctorpowell.com.